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Dynamics 365, a Combination of ERP and CRM

Dynamics 365 is a cloud-based ERP and CRM enterprise system. It was built by Microsoft for maximum flexibility and extensibility.

Dynamics 365 isn’t an ERP or a CRM product, it’s both. Microsoft already has significant plays in ERP (Microsoft Dynamics GP, Microsoft Dynamics AX), and CRM (Microsoft Dynamics CRM). Dynamics 365 is the next step in the evolution of a combined ERP and CRM product

Dynamics 365 Features

Why Microsoft Dynamics 365

Dynamics 365 is in the Cloud

Microsoft’s increasing commitment to the cloud means that the availibility of their new product is not a surprise. The cloud also allows Microsoft more control and standardization over the development of Dynamics 365, which is necessary given the common data model.

Dynamics 365 Isn’t Replacing Other Microsoft Dynamics ERP or CRM Products

Data security in the cloud is no longer an issue. Office 365 has built-in security and continuous compliance so small businesses can focus on the right things. You always know where your data is and who has access to it. You can also remotely wipe all data if you lose your mobile device. So, go ahead and store your data safely in the cloud. Storing your data online also keeps it safe in case something happens. Imagine losing your laptop or breaking it? Thanks to 1TB of OneDrive online storage, your data is safer than ever before.

Dynamics 365 Has a Common Data Model

Traditionally, enterprise software has been built on a layer of complicated databases. Consultants would have to set up, maintain, and customize databases for unique business processes. Microsoft seems to be trying to move away from this (customized databases are difficult to integrate and upgrade).

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